The Biz School Chronicles - Week 02

Things to ponder ...


Where?: Lecture; Business Communication

What?: "During oral communication approximately 30% of information is lot in each transmission" and "Studies show that employees are able to retain approximately 50% of what they are told and supervisors can retain around 60% of information they receive."

Why?: This isn't something new. Most of us have played Chinese Whispers (or a variant of it) and seen how distorted a simple message can get when it's passed around.



Where?:
Lecture; Statistics for Management

What?: The role of Statistical Analysis in Lean Manufacturing / Toyota Production System (TPS) / The Toyota Way

Why?: "Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals."


"The general who wins the battle makes many calculations in his temple before the battle is fought.
The general who loses makes but few calculations beforehand." - Sun Tzu (The Art of War)




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